Since more and more people are asking questions, it sounds like it’s time to make a post about the MGC GamerCard service.
First, let me apologize for not posting about this sooner, but my attention has been mostly focused on testing and attempting to resolve the issues.
Over the weekend, a number of upgrades had taken place to the existing servers. It seems that all of them have been impacted in some way, but none moreso than the ‘primary’ GamerCard server, which has taken on some very odd issues. Most of the up-and-down nature of the servers have been due to me attempting to dive into what the deal is.
Just be aware that I am absolutely on top of it, and actively attempting to solve it. Most of my waking hours have been devoted to investigation and testing, and I haven’t had more than 4 - 5 hours of sleep any night this week. Since any changes I make require at least 30 - 60 minutes of ‘warm-up’ time to gauge the effects, it’s been fairly slow-going. One large downside to being the creator of many of the technologies that make much of MGC possible is that there are often no resources to consult when things go wrong!
In the interim, I’ve brought up one of the older servers to help deal with the load. This will also give me an opportunity to study how it holds up versus the current machines, once it starts serving a decent number of requests. Right now I don’t know if it’s Operating System-related, webserver-related, interpreter-related, etc. Once I get more data, I can potentially fix the problem once and for all.
I deeply thank you for your patience. Things will likely be bumpy for the next few days, but be assured that I’ll do everything in my power to get things running as smoothly as you’re used to.
-Morgon
your not the only one with issues apperently ms lost the halo wars leaderboard scores
Good Luck! Troubleshooting can be a real pain. The community appreciates what you're doing.
Jason,<br />
<br />
While you will get a lot of people nagging and groaning because its not working properly, its only because everyone has come to expect a great level of service!<br />
<br />
Keep up the good work and good hunting for the gremlins, your work is greatly appreciated
Thanks for keeping us upto date and informed about this problem.
And I hope you can get to the bottom of this soon, and get back to a decent nights sleep.
Good hunting and good luck.
Hey matie, I don't know if this is contributing to your woes but I got the new Beta today and my gamercard isn't working. I didn't check it before I updated my 360 but it's just a thought considering your troubles started when Mjr Nelson announced that the rollout had begun.<br />
Sleep is good dude... get it whilst you can.
thanks for the effort, get yourself a few hrs break and things will look clearer later when u get back to it,
Cheers mate
I'm sure the community can go a few extra days, so get some more sleep/drink a few beers/relax in the hot tub.<br />
<br />
Thanks for your efforts, and the gamercard sigs.
Glad to see its getting taken care of
i wish u take care of this problem as soon as possble
cuz i lost all the links... that i collected of arab gamers in middle east area for about 2 years..under this link <br />
<br />
http://www.montada.com/showthread.php?t=512142<br />
<br />
thanks again.
Quite alright, man. Take what time you need.
Ah I was just wondering this atm but thanks for letting us know whats up.
Never really appreciate what you have until it's gone.
Get some sleep, you're running a free (outstanding) service.
No worries Morg. You will get it. I'm sure you have already thought of this but have you consulted with MS about whether or not they are changing things on their side because of the new update?